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      Customer Service Representative (CSR) Interview

      Jul 17, 2023
      Anonymous employee
      Kwun Tong, Kowloon City
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at GOGOX (Kwun Tong, Kowloon City) in Oct 2022

      Interview

      half an hour interview. The interviewer is the team leader of CS, and he talked too much. The interviewer first asked me to introduce myself in English or Chinese. and then asked me why am I applying the job/position? What I am looking for in the job position and personal life. How do I think of the value of customer service. My past experience about facing difficult situation or customers.

      Interview questions [1]

      Question 1

      The interviewer first asked me to introduce myself in English or Chinese. and then asked me why am I applying the job/position? What I am looking for in the job position and personal life. How do I think of the value of customer service. My past experience about facing difficult situation or customers.
      Answer question