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      Giesecke+Devrient

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      Desktop Support Technician Interview

      Mar 6, 2026
      Anonymous employee
      Bolingbrook, IL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Giesecke+Devrient (Bolingbrook, IL)

      Interview

      Interview was done via teams call with the corporate IT Director. He took some time to discuss the overall company then about the role of the facility I would be supporting. We then went on to the interview itself. All the questions were fluid, understanding that as entry level I would not have a background in every topic. I had one question where I knew I hadn't worked with that subject enough and simply told him that, he understood and we moved onto the next one. Interview took around 45 mins and was overall a wonderful time.

      Interview questions [1]

      Question 1

      How do you determine priorities for ticket resolution?
      1 Answer