I applied online. The process took 4 weeks. I interviewed at Glasgow Life (Glasgow, Scotland) in Oct 2018
Interview
competency based interivew
they had 5 competencies and for each you had to have answer in STAR format scenario
situation
task
action
reflection
competencies included
motivation
communication
self development
collaboration
customer orination
Interview questions [1]
Question 1
tell us about time you dealt with difficult customer ?? what happened and what did you do ??
I applied online. I interviewed at Glasgow Life (Glasgow, Scotland)
Interview
3 STAR-based questions used to test your personality etc. Only lasts 30 minutes and is pretty simple once you know the structure for answering the questions. Not based on your experience or background at all.
Interview questions [1]
Question 1
Tell me about a time when you had to make a difficult decision quickly