Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Globe Life

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Globe Life reviews | Globe Life jobs | Globe Life salaries | Globe Life benefits
      Globe Life interviewsGlobe Life Customer Service Representative interviewsGlobe Life interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      Jun 4, 2019
      Anonymous Interview Candidate
      McKinney, TX
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Globe Life (McKinney, TX) in May 2019

      Interview

      I was excited to receive an interview with the recruiter. I complete the first one and was told I would receive contact in 2 days. The hr rep calls me but tells me to come interview for another role. This should have been the first red flag. I oblige. We scheduled the second interview for a different role. I come early for the interview (red flag 2) the interviewer isn’t available. The recruiter tries to get me to go for sales positions in which I decline and we schedule another interview to meet with the manager that didn’t show up.The previous day. I go in for the interview the next day, I have a great experience and I’m told to wait outside. They tell me I got the job and I’m put in a room and fill out 3 hours of paperwork. Both the hr rep and another woman walk me through everything. They also provide me my start date and paperwork for my drug test and informed me I’ll receive my offer letter in 24 hours. I go complete the drug test not even 24 hours later no letter. I assume since it’s heading into the weekend I’ll call Monday. Monday comes still no letter and no call. I reach out to said hr rep. He tells me I didn’t get the job and he had me first to contact for the day. The position they hired me for is in a different location that he doesn’t have control over. Its 11am at this point. He informs me he will try to get me in for interviews with sales department and would contact me later that day. He ghost me. Doesn’t respond to my calls or messages. Needless to say I wouldn’t want anyone to fall prey to Globelife scheme. You would think they would have the heart to after misinforming me of their error or lying to me about me getting a job to tell me more or even try to place me. DO NOT APPLY. It isn’t worth the frustration.
      3

      Other Customer Service Representative Interview Reviews for Globe Life

      Customer Service Representative Interview

      Jun 23, 2026
      Anonymous Interview Candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I interviewed at Globe Life

      Interview

      Simple just to get you in there to fill the position that’s considered a high turnover. The interview was nice and enjoyed our conversation and made her laugh. The interview took 45 mins but the offer letter was in my email an hour later including the background check.

      Interview questions [1]

      Question 1

      How would you handle a difficult customer?
      Answer question

      Customer Service Representative Interview

      Jun 12, 2026
      Anonymous employee
      Orange, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Globe Life (Orange, CA) in Jun 2026

      Interview

      Interview was great! First was an online explanation of company. Then they group interview with few more applicants to explain the licensing requirements. They explained they cannot fully train until you are licensed in CA.

      Interview questions [1]

      Question 1

      Ask to share about yourself and if interested. They are upfront about being a commission only pay.
      Answer question

      Customer Service Representative (CSR) Interview

      May 11, 2026
      Anonymous Interview Candidate
      Dallas-Fort Worth
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Globe Life (Dallas-Fort Worth) in May 2026

      Interview

      Getting the interview was not difficult. But, the interview was rescheduled multiple times due recruitment scheduling conflicts. Seemed unorganized. The process felt unprofessional. The interview took over two weeks to happen.