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      Goldcast

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      Customer Service Representative (CSR) Interview

      Aug 11, 2025
      Anonymous Interview Candidate
      North Goa
      No offer
      Negative experience
      Average interview

      Application

      I applied through other source. I interviewed at Goldcast (North Goa)

      Interview

      Awful experience. The first round was rescheduled last minute, once the interview was cleared the person incharge provides you with the wrong login credentials, on an assessment that requires to be completed in 48 hours. Additionally, the assessment is outdated, many of the tasks to be done are not longer available on their product. Clearly, the product has gone through changes and the assessment is no longer relevant. Missed a great opportunity because the person responsible for the first two rounds obviously did not care enough.

      Interview questions [1]

      Question 1

      Basic support questions, and an assessment.
      Answer question

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