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      GreenShield

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      Customer Service Representative Interview

      May 11, 2023
      Anonymous employee
      Tecumseh, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at GreenShield (Tecumseh, ON)

      Interview

      Initial screening and testing before the actual interview that was done online. Computer work, aptitude questions, etc. Actual interview was good - interviewers friendly and atmosphere was pretty relaxed. They made you feel welcome.

      Interview questions [1]

      Question 1

      What did you like best about a manager you had in the past
      Answer question

      Other Customer Service Representative Interview Reviews for GreenShield

      Customer Service Representative Interview

      Jan 26, 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at GreenShield

      Interview

      It was a behavior based interview process with typical customer service questions. Related to experience and situations. I also received a language interview as position was for a bilingual role.

      Interview questions [2]

      Question 1

      How do you deal with difficult customers?
      Answer question

      Question 2

      What is good customer service?
      Answer question

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