I applied online. The process took 1 week. I interviewed at HCLTech (Colombo, Western) in Dec 2025
Interview
Applied for one role, called for another role with different requirements. First level interview went smoothly, HR team assessed communication skills with a one-on-one chat. Second level technical interview was not as accommodating, too many technical questions and bland scenario-based Q&A. Understandable that they required individuals with some know-how on certain theoretical industry knowledge, however, some questions felt like "gotcha"-type where it felt like you were actively being targeted at your weak points. Zero updates/follow-up on performance in interview or final decision.
Interview questions [1]
Question 1
People nowadays, especially in the corporate/workplace context, refer to having stress related to workload, finding proper work-life balance, etc. What are your thoughts on this, and do you have a way of dealing with such stress?
I applied through college or university. I interviewed at HCLTech (Thiruvananthapuram) in Jun 2026
Interview
The interview round went reasonably well. I answered questions on my background, hobbies, technology, and hometown. I faced a brief network issue initially, which affected my confidence for a moment, but I recovered and completed the interview. Overall, it was a good learning experience, and I am hopeful about the outcome.
I applied online. I interviewed at HCLTech (Colombo, Western)
Interview
Interview held on online. It was good . asked few questions about expiriance and real-world scenarios. and asked about past experiences. and expectation and salary things. it was not hard interview
They asked why I was interested in the Service Desk Analyst role and also checked my basic knowledge of tools like MS Outlook. Some scenario-based questions were asked, such as how I would handle a network-related issue reported by a user.
Interview questions [1]
Question 1
They asked how I would handle a situation where an end user is frustrated due to a recurring technical issue and how I would communicate the resolution to them.