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      Systems Analyst - DCOPS L1 Interview

      Jun 11, 2016
      Anonymous employee
      Chennai
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at HCLTech (Chennai) in May 2016

      Interview

      Totally 4 Rounds consists Vocabulary, Voice Accent, Technical Choice - Practical and Telephonic Technical Round with a Senior Analyst Pros: 1. Hiring more candidates for the DCOPS team which will offload the work of the track. 2. Giving chances for freshers 3. And freshers are soon switching over to Direct payroll on this particular role. 4. Decent pay even if you are fresher. Concerns: 1. Their limitation for L1 role upto 3 years makes no sense utterly (I have 3 yrs exp. and hope they will push me to L2 soon) 2. Should disclose that most of the project's DCOPS role will have very less/no technical tasks. 3. Should avoid assigning Monotonous tasks to the resources which is posing a real threat of losing thier employees

      Interview questions [1]

      Question 1

      On Telephonic questions they were asked questions more relevant to my previous job experience, so if you are Windows Administrator you will be asked more about Win2k, Win2k3, Win2k8 and Win2k12. If you are network administrator they will ask more about IOS reinstallation etc. I was from a Command Centre background which is really suited for DCOPS "L1" role. I was asked more about Nagios, Incident and Problem Management and L1 support tickets on almost all Infra domains.
      Answer question
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