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      HCLTech

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      Service Desk Analyst Interview

      Nov 21, 2016
      Anonymous Interview Candidate
      Noida
      No offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 4 weeks. I interviewed at HCLTech (Noida) in Oct 2016

      Interview

      There were two rounds. One is aptitude test and other is technical interview. In aptitude test all questions were related to MS Office and Networking. I have cleared the first round but did not clear the technical interview. Level of questions was average. The whole process took one day. My experience was good.

      Interview questions [1]

      Question 1

      What is DHCP? Questions about DNS.. Few questions about Networking
      3 Answers
      1

      Other Service Desk Analyst Interview Reviews for HCLTech

      Service Desk Analyst Interview

      Jun 12, 2026
      Anonymous Interview Candidate
      Thiruvananthapuram
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied through college or university. I interviewed at HCLTech (Thiruvananthapuram) in Jun 2026

      Interview

      The interview round went reasonably well. I answered questions on my background, hobbies, technology, and hometown. I faced a brief network issue initially, which affected my confidence for a moment, but I recovered and completed the interview. Overall, it was a good learning experience, and I am hopeful about the outcome.

      Interview questions [1]

      Question 1

      Good and Bad Side of Your Hometown
      Answer question

      Service Desk Analyst Interview

      Apr 30, 2026
      Anonymous Interview Candidate
      Colombo, Western
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at HCLTech (Colombo, Western)

      Interview

      Interview held on online. It was good . asked few questions about expiriance and real-world scenarios. and asked about past experiences. and expectation and salary things. it was not hard interview

      Service Desk Analyst Interview

      Feb 4, 2026
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at HCLTech

      Interview

      They asked why I was interested in the Service Desk Analyst role and also checked my basic knowledge of tools like MS Outlook. Some scenario-based questions were asked, such as how I would handle a network-related issue reported by a user.

      Interview questions [1]

      Question 1

      They asked how I would handle a situation where an end user is frustrated due to a recurring technical issue and how I would communicate the resolution to them.
      Answer question