I applied online. The process took 3 weeks. I interviewed at HM Revenue and Customs (Cardiff, Wales) in Mar 2024
Interview
It was an online recorded video interview. It consisted of 4 actual interview questions as well as one unscored warmup question (what is your proudest achievement?), and others asking about your ID.
I had the fortune of seeing another glassdoor reviewer's interview experience in which they had written out the EXACT questions that I then faced. So top tip for anyone interviewing for the Customer Advisor role, it's likely that they have only created one video interview for that job role; the questions will be the same (for now!)
Interview questions [4]
Question 1
Do you think it's important to adhere to processes at all times?
I interviewed at HM Revenue and Customs (Edinburgh, Scotland)
Interview
Online assessment then pre recorded interview with 2 questions and around 30 seconds to answer the questions this was good I thought as no interviewer looking at you so less awkward just make sure you have some good WiFi
I applied online. I interviewed at HM Revenue and Customs
Interview
It was fairly straightforward, just recorded questions and you have like 30 seconds to answer them. It was 2 questions and pre recorded so no interviewer looking at you, just have a good internet connection
I interviewed at HM Revenue and Customs (Belfast, Northern Ireland)
Interview
Still in process but the process is smooth so far. post application their was online test and a interview following. overall it was quick and fast process.
so only pratice pratice and practice can help with interview which is pre recorded one