Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      HME

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: HME reviews | HME jobs | HME salaries | HME benefits
      HME interviewsHME Customer Success Manager interviewsHME interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      Jun 30, 2026
      Anonymous Interview Candidate
      Carlsbad, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at HME (Carlsbad, CA) in Jun 2026

      Interview

      I had a very disappointing and disrespectful interview process with this company. In the beginning, I enjoyed meeting with HR, the hiring manager, and higher-level team members, and honestly had a great experience. The interview process was going well and everyone was nice and respectful to me. I went through 3 rounds of interviews and this process went by fairly quick and within a few weeks I was told "we will be making offers to you and another candidate... I need to have it posted for 5 days per our compliance then will be routing your offer." (this was after being told they were creating a 2nd job req for this position." I was very excited to work here and start, however, the following week they reached back out and told me that "some internal candidates were now in the mix." Curveball. I was then dragged on for three weeks and was told "Apologies on the delay with this and change of direction as we have had an overwhelming response of internal interest for the role and things are shifting to move forward with an internal candidate." This was very disrespectful to my time and this lacks integrity. I am disappointed in how things were handled and have never heard of anyone get told they were going to get an offer and then pivot weeks later and go with internal candidates. It sucks being on this end of the stick, so to anyone interviewing with this company moving forward, I wouldn't believe you're getting an offer until you physically have it.

      Interview questions [1]

      Question 1

      Tell me about yourself and why you're interested in working with us.
      Answer question