This isn’t an actual software implementation job; it’s an inflated title. This is more customer support; there was no indication that they treated implementations as projects. The company doesn’t make the HRIS! They just stamp their name, so whenever the customer wants changes or anything, they need approval from the software company.
I was contacted 2.5 weeks after applying. I had to do a 12-question screen asking me how I trained someone, just a bunch of higher-level questions. After that, I had to take a “check” assessment to see if I could pay attention to detail. I got a 100% and 90th percentile. After passing those stages, I had the “HONOR” of interviewing with the Sales Manager.
The guy was unprepared and winging it, pulling up questions on the fly. He doesn’t have an objective way of assessing candidates other than, I guess, a vibe check. His vibe was covering his face with his papers and avoiding eye contact as much as possible. Lots of silence moments as I waited for him to make up questions on the fly. He doesn’t even take notes. When asked what percentage of the job is dedicated to implementation and customer support, he takes a long pause as if thinking about his lie and answers 60% implementation and 50% customer support. That doesn’t make sense. He was asked to separate the functions, and he gives an answer that shows the work as 110%. They do no value or care if you have real implementation experience. A waste of time.