The process took 4 weeks. I interviewed at Handshake
Interview
Incredible candidate experience across all fronts!
I was sourced by a recruiter on LinkedIn about the Customer Support Specialist Role and was given an overview of the role. After that, I completed a take-home assignment to determine how I would troubleshoot various cases that come up with the Handshake Software.
I then went through a series of interviews with Customer Support Specialists, Head of University Support, and the Co-Founder of the company. Everyone was incredibly friendly, intelligent, and were invested in not only making sure that I would be a good fit for the role, but also took the time to get to know me and see how I would fit in culturally in the company. After the interviews, I was asked to provide references and was then offered the job a week later which I delightfully accepted!
The entire interview process was professional and efficient. I never had to wait too long to hear the next set of steps. Shout out to Emily the recruiter, Jordan the Head of University Support, Joe and Larry from the Customer Support team, and Ben, the co-founder of Handshake for providing such an amazing candidate experience. I'm so excited to work for this amazing mission driven company!
Interview questions [1]
Question 1
Q: What does diversity mean to you in the workplace? ((Amazing question to ask that showed that the company values D&I in the workplace!))
I applied online. The process took 3 weeks. I interviewed at Handshake in Nov 2021
Interview
1. Initial screener interview with hiring manager
2. An online task that was relatively straightforward using handshake platform
3. A team interview fielding questions from 5 other team members
4. Another hiring manager interview
5. Rejection
6. Offered to interview for another position as "I'd be a great addition to the team" and proceeded to have another video call interview with a hiring manager
7. Was told it all went great and I would receive more details soon
8. Ghosted - zero response to any follow up, which is honestly extremely rude given the hours already put into interviewing.
Interview questions [1]
Question 1
Q: How I stay organised and stay ontop of my time management
I applied online. The process took 3 weeks. I interviewed at Handshake
Interview
The interview was one of the best interview processes I've gone through. I applied online, and within a day or two, I received an up-date and was sent an e-mail to complete an assignment. After I sent the assignment, I received an up-date within a day or two for a phone interview. After the phone interview, I was given an instant up-date, which was refreshing and exciting. I was then given the opportunity to interview with three supporting managers through video. It was also by far one of the most positive, engaging and genuine conversations I've had during an interview. Kudos to Jordan, Alex, Joe and Larry! Thank you for providing such a great interview experience. It's because of people and companies that stand for what you do that makes people strive for more.
Interview questions [1]
Question 1
What are your short, long term goals? Why Handshake? Tell us about yourself.
I applied through an employee referral. I interviewed at Handshake (Fresno, CA) in Nov 2020
Interview
I was sent an email telling me when the interview would occur and what to expect. During the interview, we went through questions and then an exercise portion of the interview.
Interview questions [1]
Question 1
Tell me about a time you dealt with conflict at work.