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      Healius

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      Related searches: Healius reviews | Healius jobs | Healius salaries | Healius benefits
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      Customer Seevice Representative Interview

      Jun 25, 2025
      Anonymous Interview Candidate
      Macquarie

      Other Customer Seevice Representative Interview Reviews for Healius

      Customer Service Representative Interview

      Jan 20, 2025
      Anonymous Interview Candidate
      Macquarie
      Declined offer
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Healius (Macquarie)

      Interview

      First interview video online for about 30mins sent via email. You have to complete within some days. Very easy to do best advice is to study about the company before you do the online interview test

      Interview questions [1]

      Question 1

      Why do u want to work for us? What would u bring to our company. Describe a time u face with a difficult customer
      Answer question
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Healius (Macquarie)

      Interview

      Overall, interesting interview, but very unprofessional and frustrating onboarding process. Group interview followed by private online interview. Group interview activities we're unexpectedly fun and was designed for us to show off our personalities, as well as collaboration skills. Private interview was standard. It was a lot of work altogether- when it came time to accept my contract, I was informed only full-time was available despite part-time being advertised throughout. When discussing a potential part-time position, I was ghosted by the company. It was extremely unprofessional, and although I could have chased them up MORE, at that stage that particular branch of the company had already proven it's a lack of integrity and callousness in the way it treated me and the other interviewee's time, as other's had experienced the same.

      Interview questions [1]

      Question 1

      What does excellent customer service mean to you
      Answer question