Customer Service Representative applicants have rated the interview process at HealthNet with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 36.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at HealthNet overall takes an average of 18 days.
Common stages of the interview process at HealthNet as a Customer Service Representative according to 2 Glassdoor interviews include:
Phone interview: 100%
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A meeting followed by a series of questions. The questions were common interview questions and the interviewer was friendly. The facility was clean, smelled good and had handicap parking. Hand sanitizer and a mask are required!!
I applied through an employee referral. The process took 1 day. I interviewed at HealthNet in Mar 2015
Interview
No interview. They only gave me a phone screening and that about it. Later I was sent hiring paperwork. The paperwork was easy, they performed a background check. I started next week and we had a class of about 15 people.
Interview questions [1]
Question 1
on the phone questions. Such as, tell me about your self and how to handle tough situations.