12y
At Hospitality Designs we expect our Project Managers to pick up the phone a minimum of 30 times in an 8 hour day. That is 4 calls per hour. This insures we stay in touch with our customer base. If a Project Manager cannot make 4 calls (1 minute each) in an hour my hope is that the $1,000 penalty induces them to find more appropriate employment elsewhere. As for 'double dipping', numbers are numbers. These numbers were verified by Employment Standards in this employees case. There were no errors on our part.