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      Infinicept

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      Customer Support Interview

      Jan 27, 2023
      Anonymous employee
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2+ months. I interviewed at Infinicept

      Interview

      I received an email to schedule an interview in June and never heard back from the recruiter. I then received another email from a different recruiter to set up and interview in August. Why was there a time gap? The first interview was with two individuals. One had their camera on while the other did not which I found to be highly unprofessional. My second interview was with members of the team; some clearly never interviewed anyone before and were reading off of a interview question list from the internet. The same people were not engaged with the questions and answers provided as they were playing with the pets and looking down, probably at their phones. Overall, it was a strange experience and I would not recommend this to anyone else.

      Interview questions [3]

      Question 1

      What was the hardest situation you’ve had to deal with in support?
      Answer question

      Question 2

      What made you want to leave your current company?
      Answer question

      Question 3

      How would your manager describe you?
      Answer question
      1
      avatar
      Infinicept response
      3y
      Thank you for your feedback, I would love to learn more about your experience and feedback. Please feel free to reach out to me directly.