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      Inland Revenue

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      Customer Service Representative Interview

      Jul 2, 2023
      Anonymous Interview Candidate
      Wellington, Wellington
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Inland Revenue (Wellington, Wellington) in May 2023

      Interview

      Applied Online of IRD website. 15 Minutes Phone Interview with basic question and interest for the role. Confirmation of panel interview with two people. Interview is focused on STAR method. both interviewers are friendly and professional and very Supportive Specially Mrak.

      Interview questions [1]

      Question 1

      Describe Good Customer Service that you have provided in your previous organization?
      Answer question
      2

      Other Customer Service Representative Interview Reviews for Inland Revenue

      Customer Service Representative Interview

      Nov 13, 2025
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Inland Revenue

      Interview

      It was fairly easy process. Applied online through website and updated CV and cover letter. In a few days got the invite for online assessment to be done within a time period. Then got a call in a few days to confirm some details. This was followed by a panel interview that was online as well. They usually respond in a few days about outcome and give a great feedback ad well.

      Interview questions [1]

      Question 1

      What motivates you to apply for this role?
      Answer question

      Customer Service Representative Interview

      Sep 4, 2023
      Anonymous employee
      Auckland, Auckland
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Inland Revenue (Auckland, Auckland) in Aug 2023

      Interview

      Good proccess. Very quick to get through . There is 4 chain proccess . 1: The application to there website 2: Doing an Online assessment 3: Interview with the team 4: Contacting your references

      Interview questions [1]

      Question 1

      They asked questions that are wrapped around customer services experiences and ask for examples
      1 Answer
      5

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