I applied online. The process took 2 weeks. I interviewed at JCPenney (Phoenix, AZ) in Apr 2015
Interview
The hiring process was basic. Applied online, got a call about a week later for an interview. Turned out to be a group interview. Was asked a few questions with the group, then everyone went to the next room to watch some customer service videos. After, we did an activity where everyone took a turn looking at a structure made of small wooden colored blocks on an iPad for 20 seconds, and instructed the rest of the team how to build it strictly verbally without the use of the picture.
The process took 2 weeks. I interviewed at JCPenney (League City, TX)
Interview
I really don't remember as it was over twenty years ago. I believe it was very brief, and they hired me on quickly because I had a referral from a long time employee with a great reputation.
Very friendly, ask common questions. Manager was very nice, and flexible hours. Decent pay, but hard to get any type of appreciation. Shoe department very competitive, only give you 1% commission on each pair that you sale. Be careful for fellow associates, some are greedy and steal commission.
Interview questions [1]
Question 1
If you have 3 customers and 1 is ready to pay how would you handle it?
I applied online. The process took 5 days. I interviewed at JCPenney (Bay Shore, NY) in Jul 2016
Interview
I applied to JC Penney on July 3rd and I got a call back on July 6th. The initial call was a mini interview. She asked me a few questions that needed little to no knowledge of anything really. She asked about my work experience, what did I do there, why did I leave my last job, have I worked since then, my availability, do I have transportation & things like that. I had the interview later on that week. It was a group interview and it's basically just going through a lot of scenarios. First they give you a product that you have to do a pitch for like on shark tank and then you work with the group to see which product would be best and then you pitch that product to the manager or whoever is interviewing you, and then you do roleplaying where they are the customer and you have to help them pick out what they need. After that was over, she called us individually to another room and asked a few more questions, I listed a few of those questions below. She informed me of their salary(which is 9.00 an hour) and that a background check would have to be cleared before I could be hired and she said that can take up to a week. The whole process took about 25 to 30 minutes. The woman was very nice and welcoming. I felt like I missed up a couple times but she said I did well.
Interview questions [3]
Question 1
How did you deal with a difficult customer at your last job
