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      JCPenney

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      Omni Channel Associate Interview

      Oct 28, 2020
      Anonymous employee
      Ventura, CA

      Other Omni Channel Associate Interview Reviews for JCPenney

      Omni Channel Associate Interview

      May 5, 2019
      Anonymous employee
      Westminster, CA
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at JCPenney (Ventura, CA)

      Interview

      Received an email about potential career opportunities for seasonal jobs with JCPenney. Applied on a Sunday at 11-something pm. Got a call back about my application the next afternoon because of my previous retail experience. Set up an interview the next day, aced the interview and was offered a position as a seasonal hire for operations associate.

      Interview questions [4]

      Question 1

      Tell me a bit about yourself?
      1 Answer

      Question 2

      Could you describe an encounter with an unhappy guest (customer) and what did you do to resolve it?
      1 Answer

      Question 3

      You see a coworker tell a customer that they don’t know the answer to a question that the customer had. What do you in the situation?
      1 Answer

      Question 4

      You hear some coworkers starting to complain. What would you do?
      1 Answer
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at JCPenney (Westminster, CA) in Oct 2018

      Interview

      Very fast process, scheduled an interview over the phone about 2 weeks after applying online. Interview was fast and my interviewer was very friendly. I was offered the job on the spot.

      Interview questions [1]

      Question 1

      Talk about a time when you had to resolve a conflict for a customer
      1 Answer