I applied online. The process took 1+ week. I interviewed at JPMorganChase (College Station, TX) in Jan 2014
Interview
I applied online on a Friday and on Tuesday I got an email from a recruiter about doing a video interview through hirevu. For the video interview you record yourself answering questions via webcam. After that a recruiter called about setting up an interview at the branch. I then had two interviews one with the branch manager and one with the assistant branch manager. After my interviews I got a call a day later from the recruiter offering me the position. I then had to do a drug test and get fingerprinted. Training will be three and a half days tu,we,th,fri.
Interview questions [1]
Question 1
for the video interview they asked me
what do you know about chase and the teller position
what would you manager say are your strengths and weaknesses
how did you deal with a difficult customer
what is a time you went above and beyond for the customer
have you ever balanced your own till and what was the biggest overage or shortage
It was a short interview where they asked multiple questions scenario based questions. Mainly trying to see if your responses align with the Chase theme of professionalism and customer service punctuality and eagerness to grow.
Interview questions [1]
Question 1
Explain a circumstance where you and a coworker didn't get along.
Interviews were conducted in a timely manner - Prompt relaxed. Provided several details around the job, culture , and benefits. The interviewee met me and sat with me in the office. He asked about 12 questions and it lasted about 30 minutes.
After filling out an application, if selected you will have a phone interview, if selected a branch manager will reach out. After 1-2 weeks you'll get accepted or rejected. very basic questions from experiences.
Interview questions [1]
Question 1
A time where a customer was highly upset and how did you resolve it.