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      Jiffy.com

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      Customer Service Representative Interview

      Mar 22, 2024
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Jiffy.com (Toronto, ON) in Jul 2022

      Interview

      There were 4 rounds of interview July 07, 2022 to July 22, 2022 1st round: General questions 2nd round: email round 3rd round: More specific and situational and behavioural questions by department manager. 4th round: Final round with senior HR where she mentioned to check the email within 24 hours for the offer.. It was an employee referral. After 2 days when I didn’t receive offer in the email, I followed up and to my surprise they mentioned due to management decision they have pressed pause to batch of Aug 2022. I was promised that I will be the first one to receive information from them once they start new batch of training. I followed up when they resume hiring in 2023 when I saw the job posting again and also the referral confirmed about hiring. Honestly, it’s disappointing when you are given false hopes . Took almost 2 weeks of hiring interview process then paused hiring & giving hopes to keep me pipeline for the next batch. I was very optimistic and positive that they would respond. All in vain. I will recommend not believe in what they say because they don’t keep up their own words.

      Interview questions [1]

      Question 1

      Example of what did you do to make an unhappy customer feel better.
      Answer question

      Other Customer Service Representative Interview Reviews for Jiffy.com

      Customer Service Representative Interview

      Jul 11, 2024
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Jiffy.com

      Interview

      Straight forward , general questions asked, resume points asked. Nothing specific and overall idea provided about the hiring process, jiffy.com, their day to day activities, business, customers . Was a zoom interview, first screening,

      Interview questions [1]

      Question 1

      Tell me about urself , career goals
      Answer question
      1

      Customer Service Representative (CSR) Interview

      Mar 30, 2023
      Anonymous Interview Candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I interviewed at Jiffy.com

      Interview

      Long interview, had to travel quite the distance although the position would be entirely remotely. While the pay rate is appealing, not entirely sure if there is work life balance.

      Interview questions [1]

      Question 1

      Tell me about a challenging situation you overcame?
      Answer question