Job2Shine.com interview questions

First it was telephonic interview and after that they conducted 2 rounds of face to face interview on different days and manager round was telephonic and he congratulated me and he assured that he ll be processing for HRround but job2shine people didn’t responded and I sent so many mails to them but no reply and no calls for them My question was if the role is in hold y u arrange interviews? When u can’t able to follow up y u force employees and give false assurances