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Joom Customer Success Manager (CSM) Interview Questions

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Customer Success Manager (CSM) Interview

Jul 11, 2025

Anonymous employee

Accepted offer

Neutral experience

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Interview

Interview process was quick and straight forward, 4 meetings with a quick role play about a situation. Everything happened within 3 weeks and online. Recruiter, Direct Manager, Peer Manager, Head of Division.

Interview questions [1]

Question 1

We all make mistakes, tell me something that you've done and you regret it.

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