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      Keolis Downer

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      Customer Service Officer Interview

      Jul 3, 2025
      Anonymous employee
      Brookvale
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Keolis Downer (Brookvale) in Feb 2025

      Interview

      The employees who conducted my interview were friendly and exemplified a high level of professionalism throughout the process. They greeted me warmly as I arrived, putting me at ease, and their approachable demeanour made it easy to engage in conversation. They asked thoughtful and relevant questions during the interview, demonstrating their genuine interest in my background and experiences. Overall, their welcoming attitude and professional conduct created a positive and encouraging atmosphere that made the interview experience enjoyable. The interview process was simple, easy, and confident knowing I would get the job.

      Interview questions [1]

      Question 1

      My work experience working in customer service. - Behavioural and scenario interview questions.
      Answer question

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