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Thank you for your detailed comments and feedback, we truly appreciate it. We strive to create a great candidate experience and I'm sorry we didn't deliver on that for you. We will discuss your feedback internally with the team. We do have a pretty structured process in place in terms of the areas we assess and the question we ask in each stage, and we'll revisit that to make sure it's not duplicative. We will also work on the engagement and energy of our interviewers and make sure it's a positive experience for our candidates. I do want to call out a few things in response so some of your feedback:
* We have grown the loan processing team 2-3x in the last year and so we're continuously hiring for this role. We're not just leaving it posted as this review seems to imply
* Our leadership team is quite diverse actually. Our executive team is 50/50 female/male, and we have all age groups and multiple ethnicities represented at all levels of leadership.
* We may reject candidates with plenty of experience, as we also assess for behavioral aspects, which is part of our interview process.