1. Application Process:
I applied online through the Seek. The application required submitting a detailed resume and cover letter highlighting my bartending experience.
2. Initial Contact:
After a few days, I was contacted via phone by the HR department for a brief screening. They asked general questions about my availability, previous job experience, and why I was interested in working at the Langham.
3. In-Person Interview:
I was invited to the hotel for an in-person interview. The session was attended by both the HR representative who had initially contacted me and the Food and Beverage Lead. They asked detailed questions about my previous job roles, my approach to customer service, and how I handle stressful situations. This was a comprehensive discussion that also touched on my knowledge of various types of cocktails and bar management practices.
4. Practical Test:
As part of the interview, I was given the opportunity to demonstrate my bartending skills directly at the bar. I was asked to prepare two classic cocktails. This allowed them to assess my practical skills, including technique, speed, and presentation, as well as my ability to maintain cleanliness and organization at the bar.
5. Feedback and Follow-Up:
Post-interview, I was told I would be contacted within a week with their decision. The interviewers were professional and made me feel at ease throughout the process, providing clear information on what to expect next.