Customer Service Representative applicants have rated the interview process at Lexington Health with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 79.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Lexington Health overall takes an average of 20 days.
Common stages of the interview process at Lexington Health as a Customer Service Representative according to 2 Glassdoor interviews include:
Phone interview: 25%
Drug test: 25%
One on one interview: 25%
Presentation: 25%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Lexington Health (West Columbia, SC) in Sep 2021
Interview
Virtual interview followed by face to face . Hiring process was fairly quick. Your face to face interview will be with a recruiter and supervosor . Just relax and don’t think too much .
Interview questions [1]
Question 1
Tell me about a time you had to go above and beyond to service a dissatisfied customer. What steps did you take to handle the call. What was the outcome .
I interviewed at Lexington Health (West Columbia, SC)
Interview
Quick process. Down to earth questions. Very personable. The interviewer was nice and humourous which helped to calm my nerves. It went by super quick. They asked the most common questions, nothing out of the ordinary.