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      Helpdesk Technician Interview

      Feb 17, 2023
      Anonymous employee
      Kyiv, Kyiv
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at MELBUL (Kyiv, Kyiv) in Feb 2019

      Interview

      .The interview was super easy. You usually go through 2 short interviews. They asked about very basic questions, like where you live, how you commute, and what your availability is. One question they asked was what you think good hospitality is. You know right after if you are hired or not.

      Interview questions [1]

      Question 1

      Why have you chosen a career in help desk and desktop support? Describe your help desk work experience so far. Which skills are required to work as a help desk support professional? What do Logical Drives do? Explain how VPNs work. Explain how routers work. Explain how DHCP functions. What does DNS mean? What does it do? Which soft skills are required to work as a help desk professional? Which technical skills would you like to improve?
      Answer question