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      Customer Experience Manager Interview

      Jul 9, 2021
      Anonymous Interview Candidate
      Newark, NJ
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at MGM+ (Newark, NJ) in Jun 2021

      Interview

      I was called by HR and told I would be sent an appointment for a "HireVue" interview. Basically, it's like you are being interviewed on camera by a robot. The interview questions come up on the screen and there is a timer that counts down how long you have to answer it. It's like you're at the academy awards and they're gonna cut you off if you take too long. There is no person on the other side to interact with, or ask for clarification. Horrible process.

      Interview questions [2]

      Question 1

      If a customer asks for a credit, and it is company policy not to issue credits, what would you do?
      Answer question

      Question 2

      What is your desired salary?
      Answer question

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