Customer Service Representative applicants have rated the interview process at MTM Health with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 72% positive. To compare, the company-average is 69.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 13 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at MTM Health overall takes an average of 22 days.
Common stages of the interview process at MTM Health as a Customer Service Representative according to 18 Glassdoor interviews include:
Background check: 21%
One on one interview: 19%
Phone interview: 19%
Skills test: 13%
Presentation: 8%
Drug test: 6%
Personality test: 6%
Group panel interview: 6%
Other: 2%
IQ intelligence test: 2%
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It is quick and easy. You are mostly likely going to get hired even if you struggle with doing interviews. They mainly care about meeting metrics and stats, if not you’ll be talked to
Interview questions [1]
Question 1
Tell me a story when you had to deescalated a situation?
Interview was quick and easy. Hired in under a week. Remote video interview included situational questions focused on experience, communication skills, independence, problem solving, and real world scenarios overall positive
I applied online. I interviewed at MTM Health (Las Vegas, NM)
Interview
The interview process was really straightforward. Nothing out of the ordinary as far as call center interview questions. The interviewer was very welcoming and friendly just be sure to know the history and things about the company