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      Madison Reed

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      People Operations Coordinator Interview

      Mar 10, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Madison Reed in Feb 2021

      Interview

      First, I had a phone screening with the recruiter. Then, after completing a payroll resolution exercise, I was invited to interview with the Director of People, the person to whom the position reports. The recruiter called me later that day to get my feedback on how the conversation went and confirm my interest. I was next invited to interview with the VP of Color Bar Operations, VP of People, and a tandem interview with the 2 HRBPs. I appreciated that I was given the opportunity to meet each member of the People Operations team. I reached out to the recruiter to get the emails of the people I was going to interview with so that I could send post-interview thank you emails, but he never responded. I followed up with him a week after my interviews to check if there had been any updates to the requisition, and again, I received no response. I found it bizarre that he had been so communicative with me up until that point in the interview process and was now unresponsive. I went on Glassdoor in search of clarification from other interview reviews about hiring timelines and communication only to find reviews dating back to 2018 that speak of the “ghosting” I was now experiencing. Clearly, even with so many negative reviews, the message still has not been received. To be so inconsiderate and unprofessional to ignore a candidate after moving so far in the interview process is unheard of. Frankly, it speaks volumes about you as a company—you don’t care. I never received a rejection email, but it has been 4 weeks since my last interview and I see the position is no longer posted. I can only assume it was filled. My message to you, Madison Reed: if you truly value your team members, your candidates should be treated with the same respect. Do not forget that the employee experience starts with the application process. The one that I had did not reflect kindly on you. My message to you, prospective candidate: don’t waste your time—there are better companies out there that actually walk the talk!

      Interview questions [1]

      Question 1

      STAR Questions about teamwork, accountability, adaptability, etc.
      Answer question
      2
      avatar
      Madison Reed response
      5y
      Dear Prospective Candidate: Thank you so much for providing your feedback. We appreciate your willingness to share as we take all feedback very seriously. We strive to ensure that the candidate experience is as satisfactory as possible for our applicants. We appreciate everyone's interest and time invested in our interview process, rest assured we value your consideration in us. We extend an apology to you, as it's never our intent for any candidate to feel they have been treated with less than the experience they deserve. We are continuously identifying opportunities to refine our process, as we understand how even the smallest of misses can have a greater impact. Although we may not hit the mark every time, we pride ourselves on the ability to collect learnings in an effort to strive towards very minimal impact to those who have inquired or applied for career opportunities with us. We welcome the opportunity to explore your feedback further, and would invite you to connect with us via recruiting@madison-reed.com. We look forward to hearing from you!

      Other People Operations Coordinator Interview Reviews for Madison Reed

      People Operations Coordinator Interview

      Nov 17, 2021
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Madison Reed in Oct 2021

      Interview

      Everyone was very friendly and seemed passionate about the company. The recruiter did a great job with keeping me updated but 6/7 interviews plus an assessment is simply outrageous for what is considered an entry level role. I completely understand wanting the right fit but I feel like the hiring process should be reevaluated. There’s no reason to take some one on that many interviews to ultimately turn them down.

      Interview questions [1]

      Question 1

      Standard STAR format questions are asked.
      Answer question
      avatar
      Madison Reed response
      4y
      Dear Candidate, Thank you for sharing your feedback regarding your interviewing experience. We hear you - as Madison Reed continues to grow, we are always looking for ways to streamline our processes while still maintaining a fair and equitable interview experience for all candidates. We have taken your feedback into consideration and look forward to a more concise interview plan for all future roles. Thank you again!

      People Operations Coordinator Interview

      Feb 26, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Madison Reed

      Interview

      The interview process began with a phone interview with the recruiter, followed by video interviews with members of the team, and ended with a video interview with the CEO. The interview process gives you a good sense of the people and culture of the company!

      Interview questions [1]

      Question 1

      How do you receive and give feedback?
      Answer question
      avatar
      Madison Reed response
      5y
      Hello, and thank you for taking some time to share your interview experience!