Customer Service Representative applicants have rated the interview process at Mbira Technologies with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 33.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Mbira Technologies overall takes an average of 10 days.
Common stages of the interview process at Mbira Technologies as a Customer Service Representative according to 2 Glassdoor interviews include:
Phone interview: 40%
IQ intelligence test: 20%
One on one interview: 20%
Background check: 20%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Mbira Technologies (Chicago, IL) in Jun 2012
Interview
The Interview here went well. No weird questions, basic getting to kno personality and trying to understand your knowledge of gear. The staff was cool, but there wasn't much to the job.
Interview questions [1]
Question 1
What do you know about phantom power?? How are you in handling tricky customer service situations?? Things of that nature.
I applied online. The process took 3 days. I interviewed at Mbira Technologies
Interview
I applied on via Craigslist. Either that day or the next day they called me back but left no voicemail or extension number. I didn't even receive an email. So, i emailed them back and received no response. The number that they called me on didn't even allow me to leave a voicemail or to speak with someone. So I figured they weren't interested anymore after their attempt to contact me. So, fast forward about 3 days later, I get a call back from the supervisor/manager. I missed his call so I left a voicemail and he didn't call me back that day. The next day I called him back and he said thank you for calling back , he received my voicemail and was going to call me back later that day. We proceeded to with a preliminary interview over the phone before I could go on with the interview process. First , I was asked why am I interested in this type of position...I answered that one. So the next two questions was a deal breaker. He wanted to know, 1. how many keys are on a piano? 2. Does a passive speaker need an amp? I answered them both wrong and he said both questions have to be answered correctly in order to go forward with the interview process. I was thinking to myself like really? I was upset because I felt like those questions were the two most random questions to ask someone. He didn't even touch my musical background or experience and didn't ask about my work experience. I wasn't even given a chance to explain anything.
Interview questions [1]
Question 1
1. how many keys are on a piano? 2. Does a passive speaker need an amp?