Before the interview, you take an assessment that is meant to measure your compatibility with the job. It is a scam. I know people that "failed" it multiple times but got hired and worked there perfectly fine.
Interview questions [1]
Question 1
What is one way you have gone above and beyond to offer excellent customer service?
I applied online. The process took 2 weeks. I interviewed at Merit Coffee (San Antonio, TX) in Jun 2024
Interview
I applied online and received an email asking if I could do a phone interview a week later. After the phone interview, I was offered an in person interview the next day. She said that I should hear from her by the next Friday. When I didn't hear from her, I emailed her again. She said she "tried calling me" and sent me the phone number she used, it was one number off but that didn't make sense because she had called me before. She wanted to do another phone interview that day and then never called. It was only after I emailed her (again) that she said there was a problem with one of her employees and offered another one the following Monday. Once again, she never called, and once again, I emailed her to confirm the time. She responded that they were "no longer hiring". So unprofessional.
it was very simple. overall good coffee and good management, nice people looking for help. one interview discussing the job and what it’s like, and then an email to say i got the job.
