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      Miles IT

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      Help Desk Interview

      Mar 3, 2017
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Miles IT in Feb 2017

      Interview

      The interview process with Miles Technologies is a joke. You spent so much time taking assessments and never get an actual interview with the manager to talk to you or get to know you. The whole process took 3 weeks or more to find out that you are not qualify for the job Entry Level job. The only one person (non-manager) contacted me to speak to me, ask me why am I interested working at Miles Technologies and went over with me of what the company does after taking the first assessments. The person told me the Help Desk position is an "Entry Level" position, then they will put you to do a 2 hours assessment and follow up with a phone assessment (total of 3 hours and more process). They are expecting you to know a lot of higher level technical issues than an "Entry Level". Some of those questions and scenarios are for experienced Help Desk candidates. I understand the company wanted to hire the best candidate for the position, but at the same time they are so inconsiderate of other candidate's valuable time to go through the whole process. I have spent so much time to do research, watching videos about Miles Technologies to get to know more about the company and hoping to get to speak to a manager to express my interest of how much I wanted to work for Miles. All the time and energy doing research, taking time off from work to do 3 hours worth of assessment and phone screen never get to speak to a manager.

      Interview questions [1]

      Question 1

      Nothing, but a bunch of technical assessment questions to test your skills.
      1 Answer
      2
      avatar
      Miles IT response
      9y
      I am sorry that you did not have a positive experience with us. Thank you for your feedback. This helps us tackle issues and become a better business to interview with. Our interview process is designed to ensure that we are hiring the best candidates with the chance of a long, successful career with Miles Technologies. We wish you the best of luck!

      Other Help Desk Interview Reviews for Miles IT

      Help Desk Interview

      Jul 9, 2019
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Miles IT

      Interview

      it was ok, sat in a room to fix a virtual machine then went to talk to a manager, process was very long i probably spent like 3 hours there

      Interview questions [1]

      Question 1

      answer some questions on a sheet
      Answer question
      avatar
      Miles IT response
      6y
      Thank you for taking the time to write this review. We have simplified our interview process since you interviewed with us. Just like our motto our hiring process is now as easy as 1,2,3. Submit an application online Complete our 10 question video interview And finally if everything goes well in the first 2 stages… Onsite in-person interview with someone from our Senior management team. That's it! We wish you the best of luck and feel free to reach out to us about available positions.