It was unnecessary long, there was little or no human interaction. I asked the managers questions they should know and none of them were able to answer properly, makes you wonder how their level of productivity is. In summary, it was a proper waste of time and not a place for someone who’s ambitious and smart.
Other Risk Analyst Interview Reviews for Monzo Bank
I applied online. The process took 4 weeks. I interviewed at Monzo Bank in Mar 2019
Interview
1- Phone call with the manager
2- Case study: how to predict the evolution of customer complaints
3- two on-site interviews, one with another team manager and a HR, one with the manager and the head of data.
Even though I was not at my 100% (I was very sick), I loved the friendliness of every person I’ve met. I also enjoyed the case study and receiving the feedback one week later. Thank you!
Interview questions [3]
Question 1
What are the elements that help predict the number of messages customer service receive each day?