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      Catalog Associate Interview

      Jan 23, 2018
      Anonymous Interview Candidate
      Vancouver, WA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Netrush (Vancouver, WA) in Jan 2018

      Interview

      After reading some of the other interview reviews here, I was left nodding in agreement to many of the concerns and criticisms pointed at the Netrush staff in regard to their interviewing skills. From the very first communication experience I had with them, I was ultimately left feeling like I didn't want to have any part of Netrush. Which is too bad for them. They called me the same day I applied, and we set up a phone interview for the following day. I talked with a man named Max, who was clearly out of his element from the get-go as he hung up on me before we even got going. Once he finished fumbling around with his phone, he asked me some pretty standard questions, to which I gave him some pretty solid answers. Toward the end, he asked me what my salary requirements were. I said "well, salary is negotiable once an offer is made, and once all of the included benefits are on the table." He said, "we ask that all candidates state their salary requirements so we can get them to the next phase of the interview process." I felt that this was a bizarre request, but I answered for the sake of ending the tension that was filling the dead air. As I gave him my salary requirement, I told him "I feel this number is fair considering that this is a mid-level job, geographical area, and my skill and experience set." Max then responded with "well, this position is more of a mid-level to entry level position." I thought to myself "okay, which is it?? Your posting on the website says 'mid-level', now you're saying it's entry level?" I responded with "the posting says "mid-level", so that's what I'm going to base my salary requirement on." This is when he got a little defensive! He said "well, this is a very competitive market, with these positions getting filled very quickly." I basically took this as his way of saying "we'll pay less-skilled people peanuts if we have to, and we'll just find someone who's willing to do the work for less." But that could be seen as a generalization on my part, so I decided to roll with it for the sake of experience. I hung up the phone slightly annoyed that I was being baited and switched on regarding the "Mid" to entry-level weirdness, and then I moved on with my day. About ten minutes later, Max emailed me back asking for an in-person interview. I was surprised, but I figured, why not? Echoing the other reviews on here, the in-person interview was laughably bad. From the second I sat down, I could tell these people were not hiring me. There were four people in the room, only one of which asked questions -- the other three uncomfortably stared at me, blushed, and nervously twitched the entire time. Each time I answered a question, I would make eye contact with each of them, and I would catch them scowling, just for a second, and when they realized I was looking at them, they'd force a haphazard, fake smile. I was quite amused by it, and started to look at each of them just to see if they reacted the same way every time -- and they did! I have never had an interview where the interviewers were so tense, uptight, and awkward. I was comfortable, though, answering their questions quickly, succinctly, and engagingly. After reading the other reviews on here, I have to wonder if their fake smiles were present based on what they've read here on Glassdoor. At any rate, I could tell these people had very little experience with interviewing candidates, and they were just going through the motions and wasting my time. I still sat and was professional during the whole interview, and respected their time, however condescending and short they were (and they definitely were). As I look back at the experience, I have to surmise that they are turning down a lot of top talent in favor of hiring cheap labor. I think anyone with experience and a big skill set would be turned off by this place anyway. It was clear, to me, that they didn't want to hire me the second I gave them my salary requirements, but brought me in anyway as a procedural method. Whatever their reason, I wasn't at all disappointed when they sent me the official rejection email. Some advice for Netrush HR: RELAX. When you're on edge, tense, and humorless, your interviewees are going to be the same. Also, if you're going to have four people in a room staring down a potential employee, get everyone involved. What sense does it make to have three people saying nothing, and only have one person asking softball questions? I have done professional interviewing for several years at past employers, and I can confidently say that you guys are doing it all wrong. Lighten up, and most importantly, be HONEST. DON'T say you're hiring for mid-level when the position is actually entry-level. I mean, really? You're turning away a lot of great talent with your rigid personalities, and that'll only reflect on your company as a whole.

      Interview questions [1]

      Question 1

      What are you looking for from a manager?
      1 Answer
      5

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