Customer Service Representative applicants have rated the interview process at Niagara Scenic Tours with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Niagara Scenic Tours as a Customer Service Representative according to 1 Glassdoor interviews include:
I applied online. I interviewed at Niagara Scenic Tours (Lakeville, NY) in Aug 2022
Interview
Post COVID my original interview was virtual with a part of their executive team as well as a couple of current employees, followed by an in person interview with the location manager and two employees I'd be working closely with.
Interview questions [1]
Question 1
I was asked about my experience with customer service.