The hiring process at One Manchester takes an average of 14 days when considering 1 user submitted interviews across all job titles. To compare, the average duration of hiring at similar companies like BlackRock, Inc. is 14 days, Fabricated Software, Inc. is 2 days, and Apple Inc. is 21 days. Candidates applying for Income Officer had the quickest hiring process (on average 14 days), whereas Income Officer roles had the slowest hiring process (on average 14 days).
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at One Manchester (Manchester, England) in Jun 2024
Interview
Interview by panel the week after application & included Role play with one of their team. nice office, everyone was welcoming but it was very formal and challenging once the interview started, wasn't expecting that.
Interview questions [1]
Question 1
How would you work with customers and other departments if there is a problem on your project
I applied in-person. I interviewed at One Manchester (Manchester, England)
Interview
Probably one of the worst interview experiences I’ve ever had!
I attended the interview to be met by a man who advised me the whole process would take 3 hours long! This was not communicated to me before hand and was very inconvenient considering I was due back at work. I was then told the interview would have three parts, an interview with a team leader and member, followed by a recorded role play exercise that involved an actor playing a distressed tenant, followed by an additional interview with a panel of real tenants.
The first interview was as expected. However the role was unrealistic and ridiculous! Instead of having this based around a realistic situation, they employed an individual to enter the room shaking, staring at the floor and muttering about a loan shark being after them! Needless to say, I was very taken aback!
I was then ushered into a room in two tenants who proceeded to ask me questions, while the tenants were nice enough. This situation felt intrusive, with the potential to breach my privacy, not a sensible situation for job applicants to be put into.
I regretted attending this awful interview and will definitely steer clear of applying for roles with One Manchester. After taking so much of my time they simply sent me a generic “sorry you were unsuccessful” email. SMH
Interview questions [1]
Question 1
Competency questions. Tell me a time when you have dealt with difficulties customers.
I applied through other source. The process took 2 weeks. I interviewed at One Manchester in Apr 2024
Interview
Long drawn out process. Been shortlisted for interview was an easy process. For a company that supposedly champions equality and diversity, the format of the interview itself was not very accessible at all.
Interview was long. It had some really incredibly confusing questions and felt like the most intense grilling ever with a panel of three who seemed really unengaged, especially when speaking about diversity. I got the sense that they didn’t understand what diversity means in the interview.
Also, advertised as social media but it was really customer service based which was not entirely clear.
Interview was followed by a task that wasn’t at all enough time - to write a full press release and social media posts in 45 minutes - who expects all this one sitting.
What’s more, my email in regards to the outcome of the role got my name wrong!
Interview questions [1]
Question 1
Tell us about a time you’ve managed complaints through social media and using customer service skills?