I applied online. The process took 1 week. I interviewed at Optumrx (Boston, MA) in Oct 2023
Interview
Easy process, virtually interview then hired. Second interview was on camera. Was hired for a remote customer care position. Again, this was a very easy process if you have a background in customer care.
I applied online. The process took 3 months. I interviewed at Optumrx in Aug 2023
Interview
Started with a video recorded interview, then a month or so passed and a phone interview was scheduled. Just went over my resume and was asked scenario questions. Then was told would hear back in a couple of days for a decision.
Interview questions [1]
Question 1
Describe a time when you had an upset customer on the phone.
Well rounded thought out interview. The interviewer made the questions easy and comfortable to answer. There weren’t any behavioral questions. It was a phone interview. There was an initial brief phone interview.
Interview questions [1]
Question 1
Basic interview questions. Easy to prepare for them.