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      Our Time Now

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      Customer Service Representative Interview

      Jul 12, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Our Time Now in Jun 2024

      Interview

      interview was sketchy and not on camera from a teams meeting. everything is a scam. never got offer as promised. Run if you can... fast! The CEO is the trainer and interviewer.

      Interview questions [1]

      Question 1

      What is your experience in healthcare? What do you do for fun?
      Answer question

      Other Customer Service Representative Interview Reviews for Our Time Now

      Customer Service Representative Interview

      Mar 12, 2024
      Anonymous Interview Candidate
      California, MD
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 days. I interviewed at Our Time Now (California, MD) in Feb 2024

      Interview

      It was good. The person interviewing me didn't show his face which was wierd. I felt like I was talking to no one but the phone screen the whole time.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years.
      Answer question

      Customer Service Representative Interview

      Aug 23, 2023
      Anonymous Interview Candidate
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Our Time Now in Aug 2023

      Interview

      Read the NDA in FULL before you sign it! There is a clause at the very bottom of the last page, after you sign, that says you will be charged a "monthly mandatory fee of $59.99 per pay period" to cover data protection and safety, IT fees, admin fees, ID protections and monitoring. You are also a 1099 independent contractor, which means you will be responsible for setting your own money aside for taxes as they will not be withholding anything for you. The interview process was conducted virtually via Teams meeting. The first interview meeting was set for 2:30pm EST, and I waited until 3:05pm EST before I gave up. No one showed up and no one reached out to apologize. I messaged them back through Indeed and 2 days later they sent another meeting invite for the 10:30am EST next day. I showed up to find it was a group interview where I was one of four people. They broke us out into "rooms" in Teams, at which point myself and another person waited around 30 minutes for the interviewer to join us and start asking us questions. The welcome email contains several documents you need to fill out prior to on-boarding; one of which is the NDA. Finding the monthly fee clause at the bottom was what sealed it for me. They do not come across as organized or respectful of peoples time.

      Interview questions [1]

      Question 1

      Can you describe a time where you had an upset customer and how you handled that situation?
      Answer question

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