I applied online. The process took 2 weeks. I interviewed at Overdales (Leeds, England) in Jan 2024
Interview
Phone interview lasting 30 minutes asking for previous experience & education. Ideally want someone with call centre experience, competency based questions before the roleplay interview. Roleplay is just confirming GDPR from a call and negotiating a payment plan.
Interview questions [1]
Question 1
How many calls did you get per hour in your previous job?