I applied through a recruiter. The process took 3 weeks. I interviewed at Pandemic Response Lab (New York, NY) in Jan 2021
Interview
1. Phone interview with Recruiter.
2. There will be 1 on 1 virtual Interviews with current Customer Success Stakeholders and team members. You may also be interviewed by a lab supervisor so be sure to research the company prior to these 3-4 interviews which will typically be 4- 30 minute virtual interviews.
3. Reference/Background Check
4. Offered the position.
Interview questions [1]
Question 1
Tell me about your most difficult client interaction and how did you handle it / leave it with the customer?
