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      Paul Gough Media

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      Client Success Manager Interview

      Apr 30, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Paul Gough Media in Apr 2025

      Interview

      The process started off normally with an initial phone screening about a week after I applied. However, during the second-round Teams interview, a technical issue prevented me from joining; the call was set up so only the organizer could admit participants, and I waited over 20 minutes after joining early. Unfortunately, the interviewer assumed I hadn’t shown up. While the interview was rescheduled a few days later, I didn’t receive any follow-up communication afterward for two weeks. Eventually, I noticed the job had been reposted, which made it clear I was no longer being considered. I only received an official rejection after reaching out myself. Overall, the experience felt disorganized and unprofessional. As candidates, especially those like me who've been laid off, we appreciate transparency and timely communication. Even a brief message would have shown respect for the time and effort put into the process.

      Interview questions [1]

      Question 1

      Describe a situation with a dissatisfied customer and how I resolved it.
      Answer question