I applied in-person. The process took 1 day. I interviewed at Pcs Revenue Control Systems (Englewood Cliffs, NJ) in Sep 2014
Interview
Very positive and straight forward. There was a brief open ended exam before the interview that asked several questions related to troubleshooting Microsoft Windows. The exam should not be hard for anyone with an IT background.
Interview questions [1]
Question 1
Q: "What command would you type into a Windows Command Prompt to view the MAC address of your computer's NIC?"