Interview was fine. Seated in a waiting room and asked to fill paperwork, in the paperwork were two sections first: asking if the interviewee would do an unpaid trial. This section asked for a signature from the interviewee. I signed this. the second: stipulating deduction of wages if the employee left within probation or if the employer dismissed the employee within probation. This section asked for 'employee signature', I was not employed yet so didn't sign. Interview was incredible easy I was offered a job and thus to sign the arbitration 'employee signature' We set a date for the trial shift. I then received an email with two attachments and requesting confirmation that the email had been received. One attachment explained my first day would take place from 9am to 5mp. More on this later. The second attachment was explaining employment: A very confusing pension scheme, which I believe is to make plants galore money or to save them as much as possible. Finger print scanning but only for health and safety, not for clocking in as that is down to managers discression. Now back to the first attachment. Working a 9am to 5pm of which looked to be a shift that would earn the company money had be feeling uncomfortable, I have worked trails before, paperwork usually and meeting the team, all that will usually take about an 1 to Max 4. So I emailed HR asking for confirmation. Their response was very loose on wording but they seemed to be saying I would do a few hours paperwork and a few hours shadowing, so at most 5 if I'm being liberal. Trail shift. I come in for 9am, I am shown to the staff room. And within 20 minutes I am filling forms and doing their in house day one course, very easy and is more a 'I understand' which is to cover themselves in case of liability, a few bits did come up which struck me as odd, I was not able to disagree to biometric scanning even though the was a 'no' option, and the 'yes' 'no' options would switch places on the website after pressing no. Another oddity was admin fees, if an employee makes a mistake or fails to clock in, an hours wage is docked from their wage. While doing paperwork, one of the upper level managers comes in to the office to grab something, I ask him his name and I say "its nice to meat you" John now leaving the office said "you won't be saying that later" After I had finished the paperwork I was teamed up with a supervisor who walked me around, did some physical activities, watering pants, stocking shelves etc etc. At about 3 hours into shift we take a 30 minute break in the staff room where I mentioned when my shift would end, the supervisor said 5pm, so I mentioned my emails and he said to speak with the level above him John. So after my break I speak with John, he calls HR, calls me to follow him, opens a locked gate into their deliveries section. He says after speaking with Hr that the 9 to 5 is normal and reasonable, I tell him its legally grey and said I won't be completing the shift. What I gauged from this experience: Plants Galore is exploitive. Will to skirt the legality all for more profit. Toxic management. Having managed a team before, there are things we don't say to members of staff, even jokingly which I doubt he was joking. HR especially in this case were solely acting in the interest of the company.