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      Plato Medical

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      Customer Success Representative Interview

      Oct 31, 2023
      Anonymous Interview Candidate
      Singapore
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Plato Medical (Singapore) in Oct 2023

      Interview

      The experience was terrible. Had a very good first impression of them because initial email conversations were good. Was glad that they were able to schedule me a slot even though at first I could not find a suitable time slot on Calendly. The interviewer was late for the time that she herself set for us. Everything felt disorganised. Only 15 minutes was set aside for the interview and nothing more so everything felt rushed. I had to email her to tell her that I was already on the call before she came in. Briefly apologized by saying "Sorry! My last call overran". Barely any greetings and within 10 seconds of the call, started asking the interview questions, No introduction of herself or the company or the role. As some other reviews mentioned, felt like she was reading off a script and it wasn't genuine whatsoever. All of this only to find out later on that they are only hiring locals even though in the initial email when I was asked my nationality, I had clearly indicated that I was not a local. A waste of time and super unprofessional.

      Interview questions [1]

      Question 1

      1. Tell me a little bit about yourself 2. Can you give me an example of a scenario where a client was difficult and how did you handle it
      Answer question

      Other Customer Success Representative Interview Reviews for Plato Medical

      Customer Success Representative Interview

      Sep 25, 2024
      Anonymous Interview Candidate
      Singapore
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Plato Medical (Singapore) in Mar 2023

      Interview

      Simple interview questions were required to be answered via email prior to actual virtual interview. Unpleasant experience as the interviewer was repeating the same question it was not the answer they were looking for and quickly ended the interview.

      Interview questions [1]

      Question 1

      How does "Customer Success" impact operations for a SaaS company
      Answer question

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