I really, really hope not just potential candidates read this, but especially management. The interview process was Initially amazing, yet ended more sloppily and unprofessional than any I've experienced. (So much so I feel compelled to write this). At first, it was great. casual yet professional, a good back and forth of questions and information about the role. they seemed like a friendly team and it only made me more excited about the tole, team, and company. Travelling up to Stockholm was brought up, I said that would be no issue, I felt like this could really be a place I would love working at. To make this simple for Pocketlaw/Pocket Solutions/candidates readers of this, here are the takeaways I HOPE come across (apologies, even a day later and I'm still upset about the way this was handled): 1. Calendar Scheduling apps and programs exists --- please stop just saying "does X day at X:30 work?" -- We are left to balance/shuffle our own calendar books to accommodate your specific time to avoid a lengthy back-and-forth email chain to pick a time. 2: When you say hybrid work in your description, FULLY describe what you mean by this. More often are companies starting to mean "hybrid" as really "full time. literally. like, we want you to literally be able to throw a rock and hit our building from your bedroom window, but with a day or two at home, maybe". If that's the case, say it. 3. You rejected me after 2 calls because I lived "outside the city", yet, we talked a 3rd time, I told you how I could make that commute easily, so you reconsidered and invited me back into the application process. 4. You gave me an assignment, a roleplay exercise, a task --- homework. For the fourth (and I'm assuming final) step of the process. This was something I spent several hours preparing. Without going into detail, I found myself not confident in making it to the roleplay meeting we set, and asked if we could move the time to the next day (again, this is where calendar scheduling apps would be helpful). I said if it WAS an issue, let me know, and I will MAKE the original time work, but as a favour, moving it would helpful to my schedule and guarantee I wouldn't miss it. You said it was no problem at all, speak then. 5. Next day arrives. As I'm giving it a good final look-over, the assignment I'd spent a large chunk of my past week on, cleaning up the slides and making it sparkle. You email me TWO HOURS before our meeting to tell me that you had picked someone already from the day I was supposed to interview, so you didn't "need" to go further with my application, and you cancelled the meeting. I was, and still am, dumbstruck. I held your company in high regard, I felt like the people were genuinely nice, and kind and the sort of people I'd want to work with-- but this was one of the rudest most unprofessional things I've experienced. You allowed me to spend time on and assignment/slideshow/presentation--- work --- I will not be paid for (not the point but part of the context), and instead of simply keeping the meeting and making your decision after listening to all your candidates, you were so eager to hire someone else that you told me, another one of your FINAL CANDIDATES essentially "tough luck, no hard feelings, right? I hope you apply with us again!" Why on earth would I do that now? If you had silently decided on your candidate but still attended our meeting and saw my presentation, then turned me down, absolutely I would still choose to follow you and apply with you again. Heck, you would have even been able to see if I, oh I don't know, would have been a better fit for this role, or top of mind for any opening roles in the future, avoiding you needing to reopen the candidate pool and spend weeks/months looking for #2? But you haven't even apologized for this. Why on earth would I want to work alongside people in Customer Success and Customer Relations that view ANY other person with such lack of empathy and respect? I really hope you learn from this and never put another candidate through this again. I've interviewed dozens of times in my career. I've been on BOTH sides of the table, hiring and being hired. This was probably the sourest ending I've encountered. Be better.