Productivity Associates Interview Questions | Glassdoor

Productivity Associates Interview Questions

5 Interview Reviews

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  1.  

    Customer Service Representative -Remote Interview

    Anonymous Employee in Greeneville, TN
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 5 weeks. I interviewed at Productivity Associates (Greeneville, TN).

    Interview

    When I was notified that I had been selected to have an interview, I was given the option to choose when it best suited me. The interview was via conference call. I felt very anxious about speaking to my potential future employers and not being able to judge the reactions of the people on the other end. After introductions, my anxiousness flew right out the door. While keeping the interview professional and acquiring the information needed to make a decision. I felt like I knew my future employers as if I had been working for them for years. The entire interview was about 1 hour long.

    2-3 weeks after interview, I received the job offer.

    The paperwork process was normal. However, human resources (she knows who she is) made themselves available and were very helpful in the whole process. Literally every step of the way during the finalization of the job offer, the hiring manager and human resources kept me in the loop of things.

    In my opinion, if more employers were to keep in touch with their potential employees the way that PAI did with me. They would have a more loyal employee base.

    Interview Questions

    • What would you do if you were trapped in a room with (fictional creature) for 10 minutes.   2 Answers

    Negotiation

    Literally contacted about every detail. Wonderful.
    Professional and friendly.


  2.  

    Customer Support Specialist Interview

    Anonymous Interview Candidate in San Diego, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 weeks. I interviewed at Productivity Associates (San Diego, CA) in September 2013.

    Interview

    The interview took place a few days after I applied online. There was only one interviewer and the atmosphere was quite relaxed. Talking was about what kind of customer and products the support would be for and about my own working experience. At the end I was asked to provide a bilingual writing example as an answer to a fictious customer request.

    Interview Questions

  3. Helpful (1)  

    Help Desk Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Application

    I applied online. I interviewed at Productivity Associates.

    Interview

    I hated this place. The interview consisted of two guys asking questions that were very technical but also very random. The prescreening girl asked me if I knew Linux and I said no. I was invited for the on site interview. They asked me if I knew Linux late in the interview and when I said no, they said I wouldn't be getting the job then and thanked me for my time. What a bunch of jerks - and the pay seems to be crap!

    Interview Questions

    Productivity Associates Response

    Apr 21, 2014 – HR Administrator

    Thank you for your feedback. We apologize if you had a negative experience during your interview process. However, not all of our positions are Linux based, at times we like to keep people in the... More


  4. Helpful (1)  

    Helpdesk Interview

    Anonymous Interview Candidate in San Diego, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Productivity Associates (San Diego, CA) in March 2013.

    Interview

    Intial phone interview, which is simple, if u pass then you get an onsite interview. for the (second) onsite interview you are interviewed by two people at the same time. (They are dressed casually ie jeans) One asks technical questions, while others asks more customer service questions. you sit in a chair that leans back. i think they do that on purpose. A lot of random questions. questions about linux OS. 192.254 ip error. strange question= "you have a stapler with no staples, gimme 5 things you can do with."

    Interview Questions

    • please tell me a funny joke.   1 Answer

    Productivity Associates Response

    Apr 21, 2014 – HR Administrator

    Thank you for your feedback. We apologize if you had a negative experience during our interviewing process. Our environment is definitely a casual one, and we like to make the interview process... More


  5.  

    Vice President of Operations and Culture Interview

    Anonymous Employee in San Diego, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 2 weeks. I interviewed at Productivity Associates (San Diego, CA) in November 2010.

    Interview

    The interview was very conversational. We spoke of business issues we were both very interested in. I got a sense of the company's values as well as where they were struggling and what they wanted to accomplish. It struck a chord with me and I was very excited about the opportunity. We came to an agreement and ultimately I accepted their offer.

    Interview Questions

    • The interview was more conversational than question and answer. A big focus was on values and purpose.   Answer Question

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