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      Protected Trust

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      Technical Support Technician II Interview

      Feb 27, 2017
      Anonymous Interview Candidate
      Winter Haven, FL
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Protected Trust (Winter Haven, FL) in Feb 2017

      Interview

      Seemed to have had a positive interview with hiring manager plus another manager. Was told they should have no issues matching my salary and I would be a good fit to their team. Even had a tour of the company and what exactly I would be doing and possibly be apart of as a growing experience. At the end of the of the interview was told they would get back to me in a week but they never did ... I reached out 24 hrs after the interview with a follow up email and then a check in email that following Monday ... Even reached out to a second employee that set up the interview and he never replies either. Was very disappointed for the lack of professionalism and dead silence from this company. I would have rather just get a generic email saying they found someone else then being completely ignored.

      Interview questions [1]

      Question 1

      What would you do if you have an issue you can't fix at that moment and the user is extremely upset ?
      Answer question